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| 1 | Harvard business review on crisis management Harvard Business Review | |
| 2 | Issue and crisis management in digital world Patama Satawedin | |
| 3 | Leading through a crisis Harvard Business School Publishing Corporation | |
| 4 | Managing crises : expert solutions to everyday challenges Harvard Business School Publishing Corporation | |
| 5 | Surviving change : a manager's guide : essential strategies for managing in downturn Harvard Business School Publishing |