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Call No.  
HD 9981.5 Z44 2006       
  
Title  
Services marketings : integrating customer focus across the firm
  
Author  
Zeithaml, Valarie A.
  
Subject  
Service industries--Marketing
Customer services
Marketing
  
Place  
Boston
  
Publisher  
McGraw-Hill
  
Edition  
4th ed.
  
Year  
2006
  
Page  
708 p.
ISBN  978-0-07-96194-2
  
Type of Material  
˹ѧÊ×Í·ÑèÇä» ÀÒÉÒµèÒ§»ÃÐà·È
Note  
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Zeithaml, Valarie A..(2006).Services marketings : integrating customer focus across the firm.Boston:McGraw-Hill.

Call No.Acc. No.Location/CollectionStatusDue DateReservation
HD 9981.5 Z44 2006 C. 1F012053ÈÙ¹ÂìÇԷºÃÔ¡ÒÃÏ ªÑé¹ 2ON SHELVES     
HD 9981.5 Z44 2006 C. 2F012054ÈÙ¹ÂìÇԷºÃÔ¡ÒÃÏ ªÑé¹ 2ON SHELVES