| Call No. | HF 5415.5 M87 2006 |  | ||
| Title | Converting customer value : from retention to profit | |||
| Author |
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| Subject |
| Place | New Jersey | |
| Publisher | John Wiley & Sons, Ltd | |||
| Edition | ||||
| Year | 2006 | |||
| Page | 388 p. | |||
| ISBN | 978-0-470-01634-3 | |||
| Type of Material | ˹ѧÊ×Í·ÑèÇä» ÀÒÉÒµèÒ§»ÃÐà·È | |||
| Note | ||||
| .................................................... | .................................................... | |||
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| Murphy, John A..(2006).Converting customer value : from retention to profit.New Jersey:John Wiley & Sons, Ltd. |
| Call No. | Acc. No. | Location/Collection | Status | Due Date | Reservation |
| HF 5415.5 M87 2006 | F012997 | ÈÙ¹ÂìÇԷºÃÔ¡ÒÃÏ ªÑé¹ 2 | ON SHELVES |