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Call No.  
HD 69 B7K62 2008       
  
Title  
Brandpromise : how costco, ketel one, make-a-wish, tourism vancouver, and other leading brands make and keep the promise that guarantees success!
  
Author  
Knapp, Duane E.
  
Subject  
Brand name products
Customer relations
Customer services
  
Place  
New York
  
Publisher  
McGraw-Hill
  
Edition  
  
Year  
2008
  
Page  
264 p.
ISBN  978-0-07-149441-0
  
Type of Material  
˹ѧÊ×Í·ÑèÇä» ÀÒÉÒµèÒ§»ÃÐà·È
Note  
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Knapp, Duane E..(2008).Brandpromise : how costco, ketel one, make-a-wish, tourism vancouver, and other leading brands make and keep the promise that guarantees success!.New York:McGraw-Hill.

Call No.Acc. No.Location/CollectionStatusDue DateReservation
HD 69 B7K62 2008F013589ÈÙ¹ÂìÇԷºÃÔ¡ÒÃÏ ªÑé¹ 2ON SHELVES